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Can't access Deck Builder


amber711

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I just entered a code from a Pokemon TCG: Black & White Booster Pack and was trying to check out the new features. I got into the Pokemon TCGO fine, but I couldn't access the Deck Builder. I tried clearing my Cache, but I still couldn't get in the Deck Builder. I've tried the buttons on the toolbar and in the TCGO. The button on the toolbar works, but the Deck Builder won't load. I can't click on the Deck Builder or Collection buttons in the TCGO so I can't access either of those sections. The Deck Builder button at the bottom of the screen, below the The Pokemon CO. logo, still says coming soon when I mouse over it too.

 

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What broser are you running? I haven't been able to get into the deck builder using Safari, try Firefox, the game seems to run best with it. Also I don't think the deck builder button on the bottom works, you have to get into the TCGO screen with the chat and enter the deck builder from there.

 

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I just entered a code from a Pokemon TCG: Black & White Booster Pack and was trying to check out the new features. I got into the Pokemon TCGO fine, but I couldn't access the Deck Builder. I tried clearing my Cache, but I still couldn't get in the Deck Builder. I've tried the buttons on the toolbar and in the TCGO. The button on the toolbar works, but the Deck Builder won't load. I can't click on the Deck Builder or Collection buttons in the TCGO so I can't access either of those sections. The Deck Builder button at the bottom of the screen, below the The Pokemon CO. logo, still says coming soon when I mouse over it too.

 

 

 

 

Hey Dawn711!

 

 

 

 

 

I have had this exact problem before as well, where I could not click on the collection button. I was able to solve the problem by refreshing my browser a FEW times. Keep trying and see if this works for you!

 

 

 

- Leaf

 

<img src="http://i1211.photobucket.com/albums/cc436/spudler44/Bulbasaur3.jpg" alt="" />

 

Moderator of Power

 

"Man's life is like a drop of dew on a leaf." - Socrates

 

 

 

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hOW CAN I REDEEM CODES I KEEP WRITING THE CODE AND NOTHING HAPPENS I GOT SOME BOOSTER PACKETS BUT THE CODES DON'T WORK CAN ANYONE HELP!!!!C

 

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i finally found a code in pack. selected a Heart Gold Soul Silver pack, and selected deck builder.

 

now iv'e been staring at a white screen for 2 hours streight. iv'e tried refeshing, and everything.

 

how do i know if my booster code worked?

 

and does the deck builder even exist, if it means watching a white screen for infinity, no matter how many times you refresh the page.

 

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i finally found a code in pack. selected a Heart Gold Soul Silver pack, and selected deck builder.

 

now iv'e been staring at a white screen for 2 hours streight. iv'e tried refeshing, and everything.

 

how do i know if my booster code worked?

 

and does the deck builder even exist, if it means watching a white screen for infinity, no matter how many times you refresh the page.

 

 

If you check the source code of the deck builder page you would notice there is no swf object =\, you have to go into the online tab and go into the deck builder from there.

 

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i don't know where the online tab is!?

 

i click play and/or play now, and then as it's loading the trainer challenge i hover over the options below that says "Trading Card game online", "Avatar creator" and so on, and the tab changes colour.

 

the deck builder tab glows purple as i hover over it, but when i click it, i look at a blank screen for ages

 

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hOW CAN I REDEEM CODES I KEEP WRITING THE CODE AND NOTHING HAPPENS I GOT SOME BOOSTER PACKETS BUT THE CODES DON'T WORK CAN ANYONE HELP!!!!C

 

 

 

 

Well if you were able to select booster packs after putting in your code, then you should be set. Can you please be more specific with what your problem is so I can help you? If you are worried because you're not sure what to do next, then click the 'Play' button at the top of the page. Then after that loads, click the 'Trading Card Game Online' button underneath the flash window. That should direct you where you want to be!

 

 

 

 

i don't know where the online tab is!?

 

i click play and/or play now, and then as it's loading the trainer challenge i hover over the options below that says "Trading Card game online", "Avatar creator" and so on, and the tab changes colour.

 

the deck builder tab glows purple as i hover over it, but when i click it, i look at a blank screen for ages

 

 

 

 

The 'Deck Builder' button at the bottom, that you have described, is not currently functioning properly. If you click the 'Trading Card Game Online' button instead, one that has loaded there should be a new button inside the flash area that says 'Deck Builder' on it. It should be located in the bottom-rightish corner with a picture of card backs on it.

 

 

 

 

 

 

 

 

 

 

Always feel free to submit a ticket to The Pokémon Support Team at support.pokemon.com with any bug reports, concerns or issues. Remember, you MUST be signed into your Pokémon Trainer Club Account to receive a response.

 

 

 

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i did put in the booster pack code i pick a booster pack online i got the ID number 4 that pack but when i try to get in the PTCG online i got

 

WAS MATCHING IS NOT WORKING AS INTENDED RIGHT NOW and sothing about WORKING TO CORRECT THE ISSUE

 

and that all and i cant move past that

 

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  • 4 weeks later...

The 'Deck Builder' button at the bottom, that you have described, is not currently functioning properly. If you click the 'Trading Card Game Online' button instead, one that has loaded there should be a new button inside the flash area that says 'Deck Builder' on it. It should be located in the bottom-rightish corner with a picture of card backs on it.

 

 

 

 

 

 

 

 

 

 

 

 

I get the exact samething, when I click the button (working or not) the flash screen just stays white, nothing comes up, just stays white (with IE), with firefox nothing happends either, a gray screen appears and nothing loads.

 

 

 

I tried clicking the link at the bottom of every page where it says Deck Builder, but just reloads the same page youre in. There is just no way to load it, please fix this. Im stuck with cards being changed each time I defeat a character...

 

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  • 2 weeks later...
  • 1 month later...
  • 2 weeks later...

Everytime i hover my mouse over the the PLAY TRADING GAME ONLINE & THE DECK BUILDER its quickly turns to Coming soon!...? im in the U.K and i am using firefox 4.

 

 

 

 

 

All Replies thank you

 

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how to open deck buider please tell me

 

 

 

 

 

 

To access the deck builder you must first log into TCGO and then click on the red button under the announcments log.

 

Bcaxw.png

 

 

 

 

 

 

Everytime i hover my mouse over the the PLAY TRADING GAME ONLINE & THE DECK BUILDER its quickly turns to Coming soon!...? im in the U.K and i am using firefox 4.

 

All Replies thank you

 

 

 

 

In order to access the TCGO you must first redeem codes from specially marked packs of Pokémon cards. If you are having any sort of issue with redeeming the codes please feel free to submit a ticket to the Pokémon support team.

 

I hope this helps both of you out!

 

 

 

 

 

 

 

 

Prof_Strawberry

 

King Of Cosmos

 

"GAME OVER MAN, GAME OVER!"

 

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Guest eWolff

You buy the packs with the codes in them at some stores like Wal-Mart, and Zellers.<img src="http://www.pokemontcg.com/javascripts/fckeditor/editor/images/smiley/png/regular_smile.png" alt="" />

 

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I just entered a code from a Pokemon TCG: Black & White Booster Pack and was trying to check out the new features. I got into the Pokemon TCGO fine, but I couldn't access the Deck Builder. I tried clearing my Cache, but I still couldn't get in the Deck Builder. I've tried the buttons on the toolbar and in the TCGO. The button on the toolbar works, but the Deck Builder won't load. I can't click on the Deck Builder or Collection buttons in the TCGO so I can't access either of those sections. The Deck Builder button at the bottom of the screen, below the The Pokemon CO. logo, still says coming soon when I mouse over it too.

 

 

 

 

Hey Dawn711!

 

 

 

 

 

I have had this exact problem before as well, where I could not click on the collection button. I was able to solve the problem by refreshing my browser a FEW times. Keep trying and see if this works for you!

 

 

 

- Leaf

 

Bulbasaur3.jpg

 

Moderator of Power

 

"Man's life is like a drop of dew on a leaf." - Socrates

 

 

 

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