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Stuck at the tutorial


jmo565
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Hi, we are trying to get into the online game and redeem codes/play but it is stuck in the tutorial and won't let us get past the Eevee card right at the start. HELP! please. 

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Hello @jmo565,

 

Thank you for reaching out with this issue!

 

What I would recommend in this instance is that you to contact our support team and submit a ticket so that they can take a closer look. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket.

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