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[WINDOWS] does not enter the game


dohteM2
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does not enter the game?

Edited by Mod_GuruLot
Posting links to websites other than official Pokémon sites is against the guidelines. Title updated, tags and item prefix included
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20 hours ago, dohteM2 said:

does not enter the game?

 

Hello @dohteM2

 

Welcome to the forums! 

 

To better help you, we would need to know the client (Windows or Mac) you run on your device. 

 

You may want to review the rules before posting again. 

 

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3 hours ago, Mod_GuruLot said:

 

Hello @dohteM2

 

Welcome to the forums! 

 

To better help you, we would need to know the client (Windows or Mac) you run on your device. 

 

You may want to review the rules before posting again. 

 

Windows

this

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22 hours ago, dohteM2 said:

Windows

this

 

Hello @dohteM2

 

Thank you for this bit of information provided.

 

Do you get any specific error when trying to access the game?  

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  • Mod_GuruLot changed the title to [WINDOWS] does not enter the game
On 28.08.2021 at 18:06, Mod_GuruLot said:

 

Привет @ dohteM2

 

Спасибо за предоставленную информацию.

 

Вы получаете какую-либо конкретную ошибку при попытке доступа к игре?  

yes, I tried to insert a picture, but your forum does not allow links, my client is updated constantly when uploading a new client, he cannot find any folder and gives an installation error

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  • 2 weeks later...
On 8/30/2021 at 10:24 AM, dohteM2 said:

yes, I tried to insert a picture, but your forum does not allow links, my client is updated constantly when uploading a new client, he cannot find any folder and gives an installation error

 

Hello @dohteM2

 

Thank you for the update on the issue. 

 

Please, follow these steps to initiate a complete reinstall of the game.

 

If reinstalling the game does not resolve the problem, submit a support ticket to support for further assistance. 

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On ********* at 11:05 AM, Yggdrass1908 said:

I have same problem, stuck after login

 

Hello @Yggdrass1908

 

We welcome you to the forums! 

 

Please, update us on the problem you experienced. Has the issue been sorted out? 

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