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Not receiving daily bonus rewards


jms99
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Hello,


When I tap on the daily bonus icon when logging in, the full animation and interface is triggered but no points or booster packs are actually added to my profile. 

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Hi @jms99,

 

Welcome to the forum!

 

I recommend opening a ticket with the support team for this issue. To open a ticket, visit https://support.pokemon.com/ then click the Pokémon Trading Card Game Online link. From there click "Contact Us".

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2 hours ago, IceBeamTogetic said:

Those coins and items are added automatically. Clicking that box does nothing.

Hello IceBeamTogetic, 

 

Thank you for the helpful tip for jms99!

 

jms99, I recommend double-checking your collection for the packs. 

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