Jump to content

Unable to access old email and would like to update login name, help!


SonicRainboom32
 Share

Recommended Posts

Hi,

 

I've had this account for several years now and I have been wanting to update the email associated with the account, but have been completely locked out of that old email account with no way to log back into it. I was wondering if there was another way I can update my account's email??

 

I'm also wanting to change my account's username, as it makes me really uncomfortable having to log in with it now, but don't see any options to do this. Please help! As I am a trans dude, I don't like feeling uncomfortable whenever I login. 

 

Thanks!

Link to comment
Share on other sites

Hi trainer SonicRainboom32.

Thanks for your question and I am sorry to hear you are experiencing an issue logging in and accessing your account.

I suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

Thanks for your patience, and good luck!

Link to comment
Share on other sites

 Share

×
×
  • Create New...