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Redeem code not working - "An error occurred. Please try again later."


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CureCalathea

Trying to redeem some codes I got from packs bought today and I have had this message for a couple of hours:

 

"An error occurred. Please try again later."

 

Have logged out and in again multiple times. Anyone else experiencing this?

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Mod_Dew

Hello @CureCalathea,

 

Thank you for reaching out regarding this issue.

 

What I would recommend in this instance is that you to contact our support team and submit a ticket so that they can take a closer look. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket. 

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