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I was opening a pack and suddenly it disappeared


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Xellblazer

I had won a pack of Furious fist in the tournament, at the moment of opening it the load took a long time, after that I disconnected from the game and when I re-entered the packet it was no longer there, I thought I had exchanged it and I had forgotten it but in my history of exchanges there was nothing, so it disappeared out of nowhere

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Mod_Dew

Hello @Xellblazer,

 

Thank you for reaching out regarding this missing pack.

 

What I would recommend is that you to contact our support team and submit a ticket so that they can assist you further. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket. 

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