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Ohad1th

I just participated in an "on demend theme 4 ticket" event i got to top 4 in the event

and I didn't get a reward

Ohad1th is my ign 

the event was several minutes ago

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Chasista

So did it ended or final is yet in play?

 

You get the rewards once the whole tournament is ended and somebody wins. Until then, you can move on, and rewards will arrive later. If you are just in the main screen or so, a pop up window will just appear. If you are in another tournament or in a game at that moment, a notification will be sent to you via Social menu > Notifications.

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Mod_GuruLot
17 hours ago, Ohad1th said:

I just participated in an "on demend theme 4 ticket" event i got to top 4 in the event

and I didn't get a reward

Ohad1th is my ign 

the event was several minutes ago

 

Hello @Ohad1th

 

We welcome you to the forums! 

 

I've moved your post to the feedback section as it's not an issue or a bug.

 

Hope the hint by Chasista is useful for you. 

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Mod_GuruLot
16 hours ago, Chasista said:

So did it ended or final is yet in play?

 

You get the rewards once the whole tournament is ended and somebody wins. Until then, you can move on, and rewards will arrive later. If you are just in the main screen or so, a pop up window will just appear. If you are in another tournament or in a game at that moment, a notification will be sent to you via Social menu > Notifications.

 

@Chasista, thank you for the useful tip! :)

 

Hopefully, the fellow trainer you've helped out on this topic finds it clarifying.

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