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[GENERAL] Other - Camera won't scan qr codes


unicorngirl2410
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  • Mod_RedDragon changed the title to [GENERAL] Other - Camera won't scan qr codes

Hello @unicorngirl2410,

 

Were you able to scan codes with this camera previously? If so, please check to make sure other programs are not using the webcam while you are attempting to scan codes from within the game. If you continue to run into an issue, please reach out to the support team by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us". 

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3 minutes ago, Mod_RedDragon said:

Hello @unicorngirl2410,

 

Were you able to scan codes with this camera previously? If so, please check to make sure other programs are not using the webcam while you are attempting to scan codes from within the game. If you continue to run into an issue, please reach out to the support team by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us". 

I JUST BROUGHT THE WEBCAM NEVER USED ONE BEFORE 

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