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Player was able to communicate with me during a player's cup 3 tournoment match.


PumpkinSpam
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They specifically texted "GG" before we really began to play. I do not know if this is a bug or if they were cheating. I don't care about the BM, but if they are able to talk to me when they are not suppose to, what else could they be doing? If I send you the user's IGN can you look into it?

 

Again, It could be a bug. IDK.

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Not sure what a Player's cup 3 tournament is. Is it a feature from the game, part of events? Or is it an outside game tournament played via "friend" games?

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Hi @PumpkinSpam,

 

Thank you for reaching out regarding this issue.

 

What I would recommend in this instance is that you to contact our support team and submit a ticket so that they can take a closer look at this message. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket. 

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