Jump to content

[GENERAL] Login - Can't login


Crazy1o1o
 Share

Recommended Posts

Hello Crazy1o1o,

 

I recommend reviewing this FAQ on the topic: https://support.pokemon.com/hc/en-us/articles/360001118673-Why-does-the-Pokémon-Trading-Card-Game-Online-close-at-startup-or-display-server-unavailable- 

 

This page also has some helpful suggestions for port forwarding: https://support.pokemon.com/hc/en-us/articles/360001205573-How-do-I-improve-PC-performance-while-playing-the-Pokémon-Trading-Card-Game-Online-

 

And if the suggestions there do not work, click the link on that page to contact support and fill out the form to submit a ticket request to the support team. 

Link to comment
Share on other sites

  • Mod_Jynthu changed the title to [GENERAL] Login - Can't login

My internet is good 20+mbps but when i press start and login it said its verifying account. My account is already verified but  it still there

Link to comment
Share on other sites

Hello Crazy1o1o,

 

If you are still experiencing this issue and have not yet done so, please submit a ticket by visiting support.pokemon.com, signing in, selecting the Pokémon TCG Online category and clicking "Contact Us". 

Link to comment
Share on other sites

Hey, i have the Same Problem for 4 days i cant log in with my account. i got the error "The network connection to the server was interrupted". 
i contact the support 4 days ago but got no answer.

  • Upvote 1
Link to comment
Share on other sites

On 2/9/2021 at 2:24 AM, Gowanni said:

Hey, i have the Same Problem for 4 days i cant log in with my account. i got the error "The network connection to the server was interrupted". 
i contact the support 4 days ago but got no answer.

Hello @Gowanni,

 

Tickets are answered in the order they are received. Please be sure to keep an eye on your email for a response from the support team. 

Link to comment
Share on other sites

 Share

×
×
  • Create New...