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My game keeps restarting to the beginning


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Can you please supply me with a little more information about your issue?




  • Which game were you playing?
  • At exactly what screen did this occur?
  • Exactly what screen did it return you to?
  • Is the issue repeating itself? Can you reproduce it?



If possible, if you can provide screenshots that may help as well. Thanks in advance!














Always feel free to submit a ticket to The Pokémon Support Team at support.pokemon.com with any bug reports, concerns or issues. Remember, you MUST be signed into your Pokémon Trainer Club Account to receive a response.






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Hello Ronshad,




Can you try and shed more light on the situation.




Is this in the Trainer Challenge that you are experiencing difficulties?




How far are you getting before closing the program? Does it always put you back up against the first challenger?




For a better way to submit an error report like this, feel free to look at our issue submission post found here!




Thanks for your help!




Prof Proto


Centurion Moderator



"Being defeated is often a temporary condition. Giving up makes it permanent"




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