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Macher28

All my cards are gone

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Macher28

Hello

 

i don’t know what happened I play since few weeks now every day and 2days ago I logged in and all my cards and boosters disappeared.

 

i still have decks I created but if I want to check individual cards and my collection it say “no cards found” I reset my filters and nothing I checked next day and still nothing.

 

can anyone help ??

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Mod_Dew

Hi @Macher28,

 

Thank you for reaching out regarding this issue.

 

What I would recommend is that you to contact our support team and submit a ticket so that they can assist you further. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket.

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