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[GENERAL] Installation - TCGO Stalls


Pablo_Gimeno2
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Game won't start. When I sign in the game it starts loading, as it does always, but, instead of entering it gets stuck in 94% and there it stays

Edited by Mod_GuruLot
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On 11/8/2020 at 2:00 PM, Pablo_Gimeno2 said:

Game won't start. When I sign in the game it starts loading, as it does always, but, instead of entering it gets stuck in 94% and there it stays

 

Hello @Pablo_Gimeno2

 

I'm sorry for the delayed response. 

 

Just wanted to check on you to know if you continue experiencing this problem.

 

Please update this topic with the current situation so that we can help you further. 

 

Thank you!

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5 hours ago, Pablo_Gimeno2 said:

What do you mean with update?

 

Hello @Pablo_Gimeno2,

 

It looks like @Mod_GuruLot was checking in with you to see if you were still experiencing an issue launching the game. if so, please let us know if the steps here get you up and running. 

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  • Mod_RedDragon changed the title to [GENERAL] Installation - TCGO Stalls

Hi @Pablo_Gimeno2,

 

Thank you for taking the time to update us about your issue.

 

At this point, what I would suggest is contacting our support team for assistance. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket. 

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On 11/13/2020 at 11:43 PM, Pablo_Gimeno2 said:

I tried everything, closing and opening my session, restarting the computer...

Hello @Pablo_Gimeno2,

 

Were you able to get some assistance with your issue?

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