Jump to content

Where are the tournament keys? (Player's Cup II)


SweetieBelle85
 Share

Recommended Posts

Today is September 25th. It said all masters division players with an Trainers Club account and player ID would get 50 tournament keys on Sep. 25th as long as they logged into PTCGO by Sep. 21st.

Link to comment
Share on other sites

Hello @SweetieBelle85,

 

Tournament keys should be available in all eligible accounts by the end of day today. If you do not see any keys in your account by tomorrow, please reach out to the support team. You can create a ticket by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us".

Link to comment
Share on other sites

On 9/25/2020 at 3:01 PM, Mod_RedDragon said:

Hello @SweetieBelle85,

 

Tournament keys should be available in all eligible accounts by the end of day today. If you do not see any keys in your account by tomorrow, please reach out to the support team. You can create a ticket by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us".

Sorry don't see anything in your signature. Could you please post the link.. Thanks!

Link to comment
Share on other sites

13 minutes ago, Sow3rberry said:

Sorry don't see anything in your signature. Could you please post the link.. Thanks!

Hello Sow3rberry,

 

To submit a ticket, visit support.pokemon.com, sign in and follow the instructions Mod_RedDragon posted.

 

Also, you will be unable to view signatures if you have not enabled the option in your account settings.  To enable, click your screen name in the top right corner of the page, click Account Settings and then click Signature in the right column. Enable the option to view signatures and click save.

Link to comment
Share on other sites

 Share

×
×
  • Create New...