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JJBrownie007

[PC] Login - Connection glitch

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JJBrownie007

i dont know how to send a video file for this so here

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Mod_RedDragon

Helllo @JJBrownie007,

 

Please note that posting outside links is not allowed on the forum. Would you mind explaining the issue you are having?

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JJBrownie007

i press login and then it just says connection lost as soon as i click it but i have full bars on my internet

 

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Mod_GuruLot
10 hours ago, JJBrownie007 said:

i press login and then it just says connection lost as soon as i click it but i have full bars on my internet

 

 

Hello @JJBrownie007

 

Thank you for joining the forum! 

 

You seem to run into connection issue with the Windows client. 

 

As you may know, the Pokémon TCG Online communicates with the game servers through three ports: 5222, 8181, and 39389.

 

The game will not function properly if these ports are blocked by your router. 

 

Please review the documentation that came with your router, or visit the router manufacturer’s support page, for instructions on setting up Port Forwarding.

 

Please update this topic if you have any questions or continue experiencing the issue you reported. 

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