Jump to content

[GENERAL] Login - Invalid login or password error


CHMH
 Share

Recommended Posts

one day the TCG app randomly just stopped allowing me to login it says "invalid login or password" and I've even changed it multiple times so i know 100% that I'm typing everything in correctly. Please Help. 

Link to comment
Share on other sites

Hi Trainer CHMH,

Seeing that you are experiencing this error and you are sure that you are using the correct login credentials, then I would suggest contacting our support team and submitting a support ticket. You can submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

I hope that helps!

Link to comment
Share on other sites

Hi @CHMH,

 

Thank you for the update concerning your log in issues!

 

What I would suggest at this point is staying in contact with our  support team, so that they can best assist you with this issue. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket.

 

I hope this helps!

Link to comment
Share on other sites

  • Mod_RedDragon changed the title to [GENERAL] Login - Invalid login or password error
  • 4 weeks later...
 Share

×
×
  • Create New...