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ahawowow

Lost daily login bonus on 5th day

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ahawowow
Posted (edited)

So I just logged in to claim my 5th daily login bonus (5 packs) and it was a level 1 5 coin box. I know for a fact I didn't miss anything and I've logged in every day, so this is beyond frustrating.

 

I was playing trainer matches before the 24 hour reset, noticed it was time for new login bonuses, went back to the title screen, mystery box wasn't doing the bouncing thing but when clicked on it showed the 5 packs as today's bonus and less than 24 hours remaining until the next. I still wasn't able to open the box for the day, just see what the reward was, so I logged out and in again and the reward had been replaced by 5 coins.

Edited by ahawowow

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Mod_Turtle

Hi @ahawowow,

 

I recommend opening a ticket to the support team for this. The support team can investigate and make sure your earned rewards are credited. To open a ticket, visit https://support.pokemon.com/ and click the Pokémon Trading Card Game Online link. From there click "Contact Us".

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