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Code not working


rainbowgym

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I gave a code for the online TCG to a friend and he entered it a few minutes ago.

 

 

 

He can hit the button now (yellow one) but he is directed to the trainer challenge and not to the TCGO.''

 

 

 

 

 

He got the message the code was redeemed succesfull and he did choose the booster.

 

 

 

 

 

 

 

What to do?

 

 

 

To be more detailed,

 

We were on the phone while I gave the code, we followed he same "path".

 

I am directed to the TGCO and he is to the Trainer Challenge.

 

 

 

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i got the red frenzy theme theck and the code didnt work!!!!!!!!!!!!!!<img src="http://www.pokemontcg.com/javascripts/fckeditor/editor/images/smiley/png/sad_smile.png" alt="" />

 

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Hello rainbowgym and goliat27!

 

 

 

Thanks for posting today!

 

 

 

We see that you’re having when you redeem your codes for TCG Online. We’re very sorry for this and it is a known issue with our developers.

 

 

 

Please refer to this thread Used Deck Code, But Didn't Unlock Deck for more information on how to submit a ticket for issues you have come across when redeeming codes for TCG Online.

 

 

 

Thank you rainbowgym!

 

 

 

Prof_Good

 

liGht = tRuth = fOcus

 

 

 

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Hello

 

I am the friend she gave the code to

 

And it was not for the deck

 

It was for a boosterpack

 

I came to shoose wich serie I want then I click to play and then the loops begin to start with the startpage again

 

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honestly people don't care about the decks we want our booster pack codes to work I have the same issue I entered the code it worked I picked a booster pack and I have yet to have any access to the tcgo beta at all. I even went as far as to try to enter the code again and now it is invalid. I opened a ticket in the support tab and they are looking into it you should do the same

 

 

 

 

 

 

I gave a code for the online TCG to a friend and he entered it a few minutes ago.

 

 

 

He can hit the button now (yellow one) but he is directed to the trainer challenge and not to the TCGO.''

 

 

 

 

 

He got the message the code was redeemed succesfull and he did choose the booster.

 

 

 

 

 

 

 

What to do?

 

 

 

To be more detailed,

 

We were on the phone while I gave the code, we followed he same "path".

 

I am directed to the TGCO and he is to the Trainer Challenge.

 

 

 

 

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