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Solgaleoleo

Glitched pack

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Solgaleoleo

I accepted public offer giving Celestial Storm pack for Honchkrow-GX 5 days ago, but nothing happened. I didn't get Honchrow-GX. Then that offer was somehow "translated" to me as private offer.
It was like the player who posted public offer actually send me a private offer. I rejected that offer and now I have a glitched trade locked pack which cannot be opened.
It says: "There was an issue while trying to open your pack: This item is currently being offered for trade and cannot be opened."
There is nothing in trade offers. I tried to reinstall the game but that didn't solve my problem. I even traded for another Celestial Storm pack and I could open that pack but I still have 1 glitched Celestial Storm pack in my collection. How to solve this problem? (I am playing on PC)

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Mod_Turtle

Hey @Solgaleoleo,

 

Thank you for reporting this!

 

I recommend opening a ticket to the support team for this issue. You can find a link to the support portal in my signature. The support team will be able to investigate what happened and fix the issue with the booster pack in your collection.

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