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SpAz3n

A bug

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SpAz3n

I don't know the trigger or if this is a issue related to my PC but during matches sometimes the turn counter starts ticking down on my side but won't let me use cards or draw and then it turns over to them and then their turn counter ticks down and it just passes back and forth with nothing happening but if you try to go and concede its just greyed out and forces you to force close the game 

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Mod_Turtle

Hey @SpAz3n,

 

This sounds like it could be a connection issue or a possible issue with the device you are using. If you haven't already, I recommend opening a ticket for this with the support team. You can find a link to the support portal in my signature. After clicking the support portal link, click "Pokémon Trading Card Game Online", then click contact us on the next page. Please include any details you have about the device & what type of internet connection you are using. The support team should be able to give you some tips & tricks to make the game run the best it can.

 

Let me know if you need any assistance with this.

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