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DomadraghiRyuko

[GENERAL] Property USER Profile ERROR

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DomadraghiRyuko

Hello guys, I really want to play at this game but I can't start the launcher anymore. I tried a lot of solutions online but nothing works. I deleted all pokemon files, I tried to follow every step in the solutions list of the official site, I tried to launch the refresher I found online... What I can do to solve this problem? Please let me know 😥

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Mod_GuruLot
7 hours ago, DomadraghiRyuko said:

Hello guys, I really want to play at this game but I can't start the launcher anymore. I tried a lot of solutions online but nothing works. I deleted all pokemon files, I tried to follow every step in the solutions list of the official site, I tried to launch the refresher I found online... What I can do to solve this problem? Please let me know 😥

 

Hello Trainer @DomadraghiRyuko

 

I'm sorry that you are experiencing a 'USER_PROFILE error' while restarting and refreshing the game.

 

I would suggest to attempt this recommended fix located here.

 

Please try it out and let us know if this resolves the issue.

 

Please update this topic with any updates. 

 

By the way, I'm editing the title to make it more descriptive.

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DomadraghiRyuko
On 8/9/2019 at 8:12 PM, Mod_GuruLot said:

 

Hello Trainer @DomadraghiRyuko

 

I'm sorry that you are experiencing a 'USER_PROFILE error' while restarting and refreshing the game.

 

I would suggest to attempt this recommended fix located here.

 

Please try it out and let us know if this resolves the issue.

 

Please update this topic with any updates. 

 

By the way, I'm editing the title to make it more descriptive.

 

Hello, thank you for your reply. Unfortunately it doesn't work :(
I don't have the game installed so I can't repair it.

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Mod_GuruLot
On 8/12/2019 at 10:57 AM, DomadraghiRyuko said:

 

Hello, thank you for your reply. Unfortunately it doesn't work :(
I don't have the game installed so I can't repair it.

 

Hello @DomadraghiRyuko

 

Thank you for the update. I'm sorry to hear this didn't help to resolve the issue.

 

Please submit a ticket to our support team by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the TCGO category and clicking Contact Us.

 

 

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