shop [GAME] Unowned cards not greying out in shop.

[harshu]

Apparently, when stuff from shop, I usually check the cards the theme decks have. However, it has come to my attention that unowned cards no longer grey out in the theme decks as they previously did. Making it harder to find, which cards you already own, until you zoom in them and find that you own 0 copies of that particular card !

 

[Joshua220]

Confirmed on my game as well.

[Mod_GuruLot]

5 hours ago, harshu said:

Apparently, when stuff from shop, I usually check the cards the theme decks have. However, it has come to my attention that unowned cards no longer grey out in the theme decks as they previously did. Making it harder to find, which cards you already own, until you zoom in them and find that you own 0 copies of that particular card !

 

 

Hello harshu, 

 

Thank you for letting us know about this possible issue.

 

I'm forwarding this information to the development team for their review. 

 

I've also updated the title of this topic with the correct category.

[RestlessThought]

They also don't grey out when previewing a deck in your own deck listing. Like if you copied a list and saved it, you can't just click the eye and see which cards are missing without going back into deck manager again.

[Mod_GuruLot]

4 hours ago, RestlessThought said:

They also don't grey out when previewing a deck in your own deck listing. Like if you copied a list and saved it, you can't just click the eye and see which cards are missing without going back into deck manager again.

 

Hello RestlessThought, 

 

Thank you for sharing this hint with us, it could be helpful for the investigation. 

[Mightyena9677]

Currently experiencing that. I have an expanded deck I have been using and am getting an error message. I must own all cards I'm using for my deck in my collection, and I don't see any grayed out cards to show its not one I own. It's frustrating because I have the cards I chose.

[Mod_Dew]

Hello @Mightyena9677,

 

Thank you for bringing this to our attention. I will let the development team know that users are still experiencing this issue.

 

In addition, what I would recommend in this instance is that you to contact our support team and submit a ticket. Once you follow the link, select the Pokémon Trading Card Game Online. From there just click "Contact Us" to file a ticket.