I would like to report a hacker, how do I do it?

[Surreal_Pip]

I've come across a hacker [Edited by Mod_Elderberry - Removed user by name to keep conversation constructive and friendly]. I've encountered him twice. He was taking a very long time to decide his moves and everything which I found a little funny but I did not pay much attention to. And then he was making his time for his choices go up, which I thought might've been a bug. And then he put out a Repeat Ball and it didn't show me the card. That's when I realized that he was probably hacking. With my first encounter with him, he had in his deck, a whole bunch of Lucario EX (I'm pretty sure it was over 4) and on my second encounter, he only pulled out a Lucario EX. I don't know how to report a hacker, can somebody please tell me? (If he was not a hacker and it was just a bug, then can somebody please tell me?) Thanks!

[Mod_Elderberry]

Hello Trainer Surreal_Pip,

 

You can report a player by creating a support ticket. You can create a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

I have edited your post and removed their username because, as you mentioned, you were not sure if they were hacking or not. The support team can look into this issue in depth and address the situation appropriately as needed. Please do feel free to create a support ticket to report any suspected hacking activities.

 

I hope that helps and good luck!

[Fearlessxx]

I encountered a hacker who can take a very very long time on the process of calling the coin, and I waited, still lost the game

[Mod_Gunning]

Hi Fearlessxx, 

 

You can report a player by creating a support ticket. You can create a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us. We hope that helps. Please let us know if there is anything else we can do for you.