[GENERAL] Network Connection Sign In Error

[thereisnoneleft]

Whenever I try to sign in to the TCG online app it says: "The network connection with the server has been lost." Our network works fine, and the TCG server status is "online," so what's happening?

[Mod_GuruLot]

16 hours ago, thereisnoneleft said:

Whenever I try to sign in to the TCG online app it says: "The network connection with the server has been lost." Our network works fine, and the TCG server status is "online," so what's happening?

 

Hello thereisnoneleft, 

 

Thank you for asking. If the internet connection is not strong enough, you might get this kind of errors. 

If you need further help, please submit a ticket to our support team by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

I've edited the title of this thread to reflect this sub's format.