Muted account

[aphi610]

I honestly don’t know why my account got muted. Every time I emote or talk in chat it tells me to check my email for additional info. I never got an email, that would be great if you guys can unmute me or email me the reason I have been muted. Thank you for for reading this email.

 

-Biggest poke fan

[RobRatt]

If you can't find an e-mail, you'll need to submit a service request to get this fixed.
 
https://support.pokemon.com/hc/en-us/requests/new?ticket_form_id=360000017573
 

If you wish to request the details of your account action or dispute this account action, you may do so only by contacting the Pokémon Support Team.  Inquiries received by In-Game Admins or Moderators on the forums will be disregarded and may result in further account action to your account.
 
Source >>  https://support.pokemon.com/hc/en-us/articles/360001123853-Why-was-I-warned-suspended-

Edited April 14, 2019 by RobRatt

[Mod_Alder]

Hello aphi610, I'm sorry to hear you have been experiencing an Issue. Rob Ratt provided some great advice, since talking about mutes and other user disciplines is against the forum rules, you should contact our support team so they can help you. You can submit a ticket by clicking the link to the support portal in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.