[GENERAL] Other - Cannot click on anything after switching window

[DeoxysFan14]

hi all, I'm having a bit of an issue. just like the title says, if I'm playing a game and then I change what window the focus is on and then switch back to ptcgo, I can't click on anything.  any help?

[Mod_RedDragon]

hi all, I'm having a bit of an issue. just like the title says, if I'm playing a game and then I change what window the focus is on and then switch back to ptcgo, I can't click on anything.  any help?

Hey there!

 

Please try doing a full uninstall/reinstall by following the steps here. If the issue persists, please reach out to the support team with your system specs. You can open a ticket by clicking the link in my signature, selecting the PTCGO option, and then selecting "Contact Us". 

[Jigglypuffan]

hi all, I'm having a bit of an issue. just like the title says, if I'm playing a game and then I change what window the focus is on and then switch back to ptcgo, I can't click on anything.  any help?

 

its happened to me too.

[Mod_RedDragon]

its happened to me too.

Hey there!

 

If the full uninstall/reinstall did not resolve the issue, definitely reach out to support using the information in the post above. Please also include your system specs and any information that you think may be helpful.