Wi-Fi Connection

[polikops111]

This game is great; I really enjoy it, but there is one problem. I can log in under my house Wi-Fi, but I can't anywhere else. A message pops up that says 'Cannot connect to server' or something. If you have a solution to my problem please tell me.

[Mod_Lyam]

Hi polikops111,

 

If the internet connection is not strong enough, you might get this kind of errors.

 

The game was originally designed for a robust (wifi or wired) data connection and has not been optimized for use over a limited cellular connection that players on a smartphone could get. 

 

If you need further help, please send a ticket to a support team by clicking the link [to the support portal] in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.