General game crash downloading updating

[MatteoGianoli94]

I tried to reopen the app but it didn't work: it show only this message:

 

The game crashed.

The crash report folder named "2019-01-30_225102" next to game executable.

It would be great if you'd send it to the developer of the game.

 

I don't know how to fix it, can someone help?

[Rickast]

I am having the same issue currently, after my son attempted the update.

 

We need answers! Its Friday night and we would have liked to play.

[MatteoGianoli94]

Rickast, I resolve the problem unistalling the app and then reinstalling

[Mod_Alder]

Hello trainers, I'm sorry to hear you have been experiencing some issues. Matteo makes a great point that in this situation it is probably best to uninstall the game and then re-install it.