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[Pflo]

It said my device isnt compatible with the game. I was just playing it yesterday!

[Mod_GuruLot]

It said my device isnt compatible with the game. I was just playing it yesterday!

 

Hi Pflo,

 

Thank you for letting us know. I’m sorry to hear you are running into some issues. 

 

You may also want to check out this link for device requirements. 

 

We recommend trying completely uninstalling the game and then re-installing it. If that solution does not work please submit a ticket by clicking the link to the Help Center in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us.

 

Also, please keep in mind that the game was originally designed for a robust data connection to meet the minimum requirements therefore the game login on PC times-out too quickly on slow connections. 

 

Hope that helps!