[GENERAL] Log-in fails...!

[IMOP733606]

That's very strange, guys! When I try to join the ptcgo, there is a sign with : "This account has been suspended"! Why? And why I didn't receive any message on my e-mail?

[Mod_GuruLot]

That's very strange, guys! When I try to join the ptcgo, there is a sign with : "This account has been suspended"! Why? And why I didn't receive any message on my e-mail?

Hello there IMOP733606,

 

Thank you for bringing this up to our attention. 

 

I suggest that you send a ticket to the support team so they can investigate this matter further.

To submit a ticket, click the link to the support portal in my signature, sign in on the top right side of the page, then select the relevant category and clicking Contact Us. Please attach your system information to the support ticket so our team can assist you quicker.

 

I've updated the title of your thread with the correct category and moved it to the correct area (tech support) of the forums.

 

Thank you for your patience.

 

Hope the support team will help you soon!

[IMOP733606]

Thank you VERY VERY much!!!

I'll try it!

[Mod_Gunning]

Hi IMOP733606,

 

You are very welcome! We hope that your login issues are resolved soon. Please let us know if there is anything else we can do for you!