[Account] Cant Log IN

[Yv3lta1]

So, yesterday I logged in to my pokemon tcgo account, and I exited it out when I was done. Today,  I tried logging in with the exact same username and password, and it kept saying I had the wrong username and password. I double-checked and triple-checked, butit seems like  i still cant log in to the game.

[Mod_GuruLot]

So, yesterday I logged in to my pokemon tcgo account, and I exited it out when I was done. Today,  I tried logging in with the exact same username and password, and it kept saying I had the wrong username and password. I double-checked and triple-checked, butit seems like  i still cant log in to the game.

Hello there Yv3lta1,

 

Thank you for asking for help in the forum.

 

I have moved your topic to the correct sub forum and updated its title to be more descriptive. 

 

- Are you receiving any error message when trying to log in?

- Are you using a Mac, PC, iPad or Android device?

 

Thank you!

 

Alternatively, you can reach out to our support team so they can look into this for you. To submit a ticket, click the link to the support portal in my signature, sign in on the top right side of the page, then select the relevant category and clicking Contact Us.

 

Hope this helps!