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[GENERAL] Login - Stuck at 52%


Bean13th

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Yesterday when I'am playing in the middle of the match (Trainer challenge) appears a signal that the connection is being lost, and then I disconnect. 

After that I can't login to my ID , loading stuck at 52% and connection lost.

I'm sure that the problem isn't my internet, because I'm not having any problem accessing web sites. Is there any tip for solving this problem? Thank you.

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Hey there!

 

If the game is stalling at a certain percentage, please check out this link here. Usually uninstalling/reinstalling solves this issue. You can also try launching the refresher if you are on Windows. This is found in the "Roaming" folder. If you continue to experience an issue, please submit a ticket by clicking the link in my signature, signing in on the top right side of the page, then selecting the relevant category and clicking Contact Us. 

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