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[GENERAL] Crashing - Game Crashed During Tournament


pokem10go
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As I write the game is crushed during standard 89 coin tournament (during the first opponent).

Is it possible to refund 89 coin?

I've taken the screenshot but can't send it here. Could you please check?

 

Crash folder name is: 2017-11-01_155136

Edited by pokem10go
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Hey there pokem10go!

 

Sorry to hear the game crashed on you. If these crashes seem to be happening frequently you may want to check the minimum requirements found here to make sure you at least meet the minimums. You can also try uninstalling and reinstalling the game as well by following the steps here if everything looks good with the minimum requirements. You can definitely reach out to support to see if they are able to do something about the game crashing during the tournament. They should also be able to do some troubleshooting with you to figure out why the game crashed as well. To open a support ticket please click the link in my signature and select the "Ask a Question" option after singing in. Hope that helps!

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