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Unable to download/install Pokemon TCG Online on Windows 10


DCYOUNG888
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I was trying to install Pokemon TCG Online on my Windows 10 laptop but although the download was successful every I try to open it nothing happens. Can someone tell me how to fix this problem. I had attempted 9 times and tried using the repair tool but did not seem to work on the installer.

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Do you have compatible hardware?  At first look it sounds like your are missing a key item or are mis-configured where the game engine cannot start.  

 

You might ensure your video drivers are up to date.  More on that at: http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=1821

 

The min system requirements can be found on the download page at https://www.pokemon.com/us/pokemon-tcg/play-online/download/

 

If our Support Team can give you more specific assistance, please visit http://pokemon.com/supportand enter a Question.  You might include your system dxdiag as per: http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2183

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