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Your NEW End Result Screen Cause Crashes throughout the matches


sterlingW

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TPCi_Samhayne

Hello SterlingW,

 

In our compatibility testing, we have not seen an increase in crash rates with version 2.47 over 2.46.  Of course, we don't guarantee that the game will work with all devices, but if you were playing 2.46 successfully before, there is a good chance that you can play 2.47 on the same hardware.

 

After a client update, the first thing to double check, if you are playing on PC or Mac, is your video hardware's drivers.  We have a support article at http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=1821with an overview on this process.  

 

If our Support Team can be of assistance, please visit http://pokemon.com/supportand enter a Question with the details of what is happening.  You may want to include your machine's diagnostic information.  Details on how to do that can also be found on the Support Website at http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2183

 

I hope that helps!

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