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How to report system crashing when I'm about to win tourny


TheDZone586

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This happened twice, that I am about to knockout an opponent... clearly about to win in a tournament.... The only logical explanation is the loser hacks me and system freezes / crashes... because of this I lost both the match and tokens/tickets because "I concede" on a frozen game... Please direct me how to properly report this... I know I can't complain or mention names and I'm not.. Just explaining the issue.  Please send me the form to contact. I can't find it.

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Visit http://pokemon.com/supportand enter a Question with the details of what happened, approximately when it happened.  If you have the game log or a recap of what was happening when the game froze, that would be welcome.

 

Also, it would be good to include your system information.  More on that at: http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2183

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