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ThePokeDane

[General] Other - Graphics Issue and Collection Not Displaying Properly

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ThePokeDane

 

I have a problem or actually two problems. If I need to find a pokemon in my collection and searching for the name, there are no cards found even though I have the cards and if I have to make a new card set, it is no longer in alphabetical order.. The other problem is all text in the game is no longer normal before I updated the game there was trade now there is hud.buttons.trade.tooltip. It's all a bit confusing because there is no information that you need.

 


 

 

 

If I'm in my collection and want to find a poker card by searching on the name, there are no cards found even though I have the cards. Another problem is the actual teaspoon in the game is hard to understand. Before this update stood there trade now there is *****************.tooltip and that's all text.

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Mod_Alice

Please uninstall your game completely and reinstall after making sure your machine meets the minimum requirements.

 

Important! During the uninstall process you want to be sure to remove the all associated game files.  Please follow the below steps for a "full" uninstall process:

PC Uninstall

  1.     Go to the Programs and Features section your computer's Control Panel. Select the game and uninstall it.
  2.     Go to the directory where the game was installed. The default directory is C:\Users\[your user name]\AppData.
  3.     The game stores files in the LocalLow and Roaming folders. Go into the LocalLow folder and delete the "The Pokémon Company International" folder. Go into the Roaming folder and delete the "Pokémon Trading Card Game Online" folder.
  4.     Empty your Recycle Bin and then restart your computer.
  5.     Please ensure that you also delete all previously downloaded versions of the game. We recommend using a different web browser to download the file again (such as Firefox or Google Chrome). Visithttp://pokemon.com/playtcgo to download the latest game installer.

MAC Uninstall

  1.     Delete your TCGO folder, along with any downloaded installation files.
  2.     Click on 'Go' located on your top window, press the 'alt/option' key and select 'Library'.
  3.     Go to 'Cache' folder. Delete any/all Pokémon related folders you find.
  4.     From the 'Library' again, go to 'Saved Application State' and delete "unity.The Pokémon Company International.Refresher.savedState" folder.
  5.     Empty your trash and then restart your Mac.
  6.     Please ensure that you also delete all previously downloaded versions of the game. We recommend using a different web browser to download the file again (such as Firefox or Google Chrome). Visithttp://pokemon.com/playtcgo to download the latest game installer.

More Info: Please also confirm that your machine meets the minimum specifications required to run the TCGO (found at the bottom of the download page). You'll also need to ensure you have a strong and stable internet connection, as the TCGO requires constant communication with the game servers.

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