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[GENERAL] Other - Game Freezing


xTopShotx

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Hello,

 

Here is the issue I am having, I am able to start and load PTCGO, however, after a few minutes of being online and doing anything (looking at cards, battling, etc.) the game completely freezes. The video does not change even waiting for several minutes but I can hear the game sounds if I move my mouse or click on anything the video froze on. I have tried uninstalling and installing twice with no success. Any help much appreciated. 

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I would suggest making sure that your computer meets the minimum requirements found here. You could also try updating your video card drivers. If that does not fix your issue then please consider sending in a support ticket. You can submit a ticket by following the link in my signature. 

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