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[GAME] General - Shuffle Causes Freeze & Timer Continues/No Card Draws


ahoodedman

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the bug were your hand is shuffled into your deck and then the game dose not draw any cards and the counter just counts down repeatedly is back.

 

I thought you tried with the maintenance update I really believed that this would of been fixed already.

 

well its time to go have fun losing every 4 games atuomactly

and sense you did not fix this glitch I have no reason to trust that any of the other ones were fixed ether so that means that 25% of all decks are still unusable.

 

I really thought you would of done better then this I am really disappointed

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Yeah, my Greninja deck is very susceptible to this bug, lost 2 matches because of that yesterday. Happens very frequent now it seems.

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Yeah, my Greninja deck is very susceptible to this bug, lost 2 matches because of that yesterday. Happens very frequent now it seems.

I also have been noticing the bug happening a little more then it did before normally it happens every 4 games but sometimes I see it every 3 games

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Gentlemen, if you can give me the names of your decks that you are seeing this issue in, we can use those same decks to playtest ourselves.  

 

Or, better yet, save out the game log after a game that results in this and visit http://pokemon.com/supportand enter a Question with the details of what happened, the deck name you were playing and attach the game log.

 

We have seen some complaints along these lines come in since the launch of the latest version, but so far we have not been able to reproduce the issue.

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Gentlemen, if you can give me the names of your decks that you are seeing this issue in, we can use those same decks to playtest ourselves.  

 

Or, better yet, save out the game log after a game that results in this and visit http://pokemon.com/supportand enter a Question with the details of what happened, the deck name you were playing and attach the game log.

 

We have seen some complaints along these lines come in since the launch of the latest version, but so far we have not been able to reproduce the issue.

It happens with every deck I play sometimes I try making minor changes such has switching N for a different N but it still happens.

 

If this happens at the beginning of a game then a gamelog would be pointless sense the cards your opponent drew would be unknown

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It happens with every deck I play sometimes I try making minor changes such has switching N for a different N but it still happens.

 

How do you save a gamelog if the only way out is to close the game?

Hey there!

 

For instructions on how to save a game log check out this post here.

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Hey there!

 

For instructions on how to save a game log check out this post here.

but a gamelog only saying that the opponent is drawing 7 cards and playing pokemon in the active/bench is useless sense this bug mostly happens at the start of the game 

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Decks that mulligan alot are very susceptible to this bug like Greninja or Sylveon. It's only happened to me when starting the game, it hasn't happened to me after the beginning of the game. I'll be sure send a ticket the next time it happens.

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I have 5 minutes waiting for opponents N to give me six cards. He shuffled my hand, and now I wait for the new ones...This has happened to me, at least 5 times this week.

 

QuoteGame Log Output Begins Here: 1. Roy_DM flipped 1 coin(s), resulting in 0 heads and 1 tails, for Beginning of Game. 2. It is now ryan85's turn (Turn #1). 3. ryan85 drew a card. 4. Roy_DM drew Choice Band. 5. ryan85 drew a card. 6. Roy_DM drew VS Seeker. 7. ryan85 drew a card. 8. Roy_DM drew Professor Sycamore. 9. ryan85 drew a card. 10. Roy_DM drew Flareon. 11. ryan85 drew a card. 12. Roy_DM drew Umbreon-GX. 13. ryan85 drew a card. 14. Roy_DM drew VS Seeker. 15. ryan85 drew a card. 16. Roy_DM drew Umbreon-GX. 17. Roy_DM drew Darkness Energy. 18. Roy_DM drew Choice Band. 19. Roy_DM drew N. 20. Roy_DM drew Reverse Valley. 21. Roy_DM drew Eevee. 22. Roy_DM drew Double Colorless Energy. 23. Roy_DM drew N. 24. Eevee became Roy_DM's new Active Pokémon. 25. ryan85 drew a card. 26. ryan85 drew a card. 27. ryan85 played Trainers' Mail. 28. ryan85 played Max Elixir. 29. ryan85 attached a Lightning Energy to Raikou. 30. ryan85 played N. 31. ryan85 drew a card. 32. ryan85 drew a card. 33. ryan85 drew a card. 34. ryan85 drew a card. 35. ryan85 drew a card. 36. ryan85 drew a card.Game Log Output Ends Here*** Debug Game Log Output Begins Here *** Data For Entry Number: 1 Log Entry: Roy_DM flipped 1 coin(s), resulting in 0 heads and 1 tails, for Beginning of Game. No debug data found, likely this is an entry for drawing a card, displaying coin flip results, or a similar action. Data For Entry Number: 2 Log Entry: It is now ryan85's turn (Turn #1). No debug data found, likely this is an entry for drawing a card, displaying coin flip results, or a similar action. Data For Entry Number: 3 Log Entry: ryan85 drew a card. Source: Name: JolteonEX Set Name: Generations Set Number: 028 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 4 Log Entry: Roy_DM drew Choice Band. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 5 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 6 Log Entry: Roy_DM drew VS Seeker. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 7 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 8 Log Entry: Roy_DM drew Professor Sycamore. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 9 Log Entry: ryan85 drew a card. Source: Name: MaxElixir Set Name: XY—BREAKpoint Set Number: 102 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 10 Log Entry: Roy_DM drew Flareon. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 11 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 12 Log Entry: Roy_DM drew Umbreon-GX. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 13 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 14 Log Entry: Roy_DM drew VS Seeker. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 15 Log Entry: ryan85 drew a card. Source: Name: N Set Name: XY—Fates Collide Set Number: 105 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 16 Log Entry: Roy_DM drew Umbreon-GX. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 17 Log Entry: Roy_DM drew Darkness Energy. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 18 Log Entry: Roy_DM drew Choice Band. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 19 Log Entry: Roy_DM drew N. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 20 Log Entry: Roy_DM drew Reverse Valley. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 21 Log Entry: Roy_DM drew Eevee. Source: Name: Eevee Set Name: Sun & Moon Set Number: 101 Card Type: Pokemon Entity Name: Pokemon Owner: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 22 Log Entry: Roy_DM drew Double Colorless Energy. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 23 Log Entry: Roy_DM drew N. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 24 Log Entry: Eevee became Roy_DM's new Active Pokémon. Source: Name: Eevee Set Name: Sun & Moon Set Number: 101 Card Type: Pokemon Entity Name: Pokemon Owner: Current Player Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Current Player Data For Entry Number: 25 Log Entry: ryan85 drew a card. Source: Name: Raikou Set Name: XY—BREAKthrough Set Number: 055 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 26 Log Entry: ryan85 drew a card. Source: Name: TrainersMail Set Name: XY—Roaring Skies Set Number: 092 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 27 Log Entry: ryan85 played Trainers' Mail. Source: Name: TrainersMail Set Name: XY—Roaring Skies Set Number: 092 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 28 Log Entry: ryan85 played Max Elixir. Source: Name: MaxElixir Set Name: XY—BREAKpoint Set Number: 102 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 29 Log Entry: ryan85 attached a Lightning Energy to Raikou. Source: Name: Raikou Set Name: XY—BREAKthrough Set Number: 055 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 30 Log Entry: ryan85 played N. Source: Name: N Set Name: XY—Fates Collide Set Number: 105 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 31 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 32 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 33 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 34 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 35 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent Data For Entry Number: 36 Log Entry: ryan85 drew a card. Source: Card not revealed yet so there's no card data. This is likely from a draw card action. Player who performed this action: Actor: Name: Set Name: No Set Data Set Number: No Set Number Card Type: No Card Type Entity Name: PlayerEntity Owner: Opponent*** Debug Game Log Output Ends Here ****** Debug Current Game State Output Begins Here ****** Cards Data Begins Here *** P1 Cards In Deck Cards (Count: 53) P1 Cards In Discard (Count: 0) : P1 Active Pokemon (Count: 1) : Top Card #1 in card group: Name: Eevee Set Name: Sun & Moon Set Number: 101 Card Type: Pokemon Entity Name: Pokemon Owner: Current Player P1 Bench Pokemon (Count: 0) : P1 Cards In Prize Pile (Count: 6) : Card 1 not yet revealed Card 2 not yet revealed Card 3 not yet revealed Card 4 not yet revealed Card 5 not yet revealed Card 6 not yet revealed P1 Cards In Hand (Count: 0) : P2 Cards In Deck Cards (Count: 42) P2 Cards In Discard (Count: 2) : Top Card #1 in card group: Name: TrainersMail Set Name: XY—Roaring Skies Set Number: 092 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent Card #2 in card group: Name: MaxElixir Set Name: XY—BREAKpoint Set Number: 102 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent P2 Active Pokemon (Count: 1) : Top Card #1 in card group: Name: JolteonEX Set Name: Generations Set Number: 028 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent P2 Bench Pokemon (Count: 1) : Top Card #1 in card group: Name: Raikou Set Name: XY—BREAKthrough Set Number: 055 Card Type: Pokemon Entity Name: Pokemon Owner: Opponent Card attached to Raikou: Card #1 in card group: Name: LightningEnergy Set Name: ********.Free_Energy Set Number: 004 Card Type: Energy Entity Name: Energy Owner: Opponent P2 Cards In Prize Pile (Count: 6) : Card 1 not yet revealed Card 2 not yet revealed Card 3 not yet revealed Card 4 not yet revealed Card 5 not yet revealed Card 6 not yet revealed P2 Cards In Hand (Count: 6) : Card 1 not yet revealed Card 2 not yet revealed Card 3 not yet revealed Card 4 not yet revealed Card 5 not yet revealed Card 6 not yet revealed All Player Area, Out Of Play Cards: (Count: 0) : All Player Area, Stadium Cards: (Count: 0) : All Player Area, Active Trainer: (Count: 1) : Top Card #1 in card group: Name: N Set Name: XY—Fates Collide Set Number: 105 Card Type: TrainerCard Entity Name: TrainerCard Owner: Opponent*** Cards Data Ends Here ****** Debug Current Game State Output Ends Here ***Versions Data:Client Version: 2.44.2.3255:104Server Version: 2.44.2.2998Bundles Version: 1420Current Game ID: 5fdca880-430a-11e7-aaff-22000aff0011
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