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twinbee_12

Sinc problem with two items

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twinbee_12

Hello:

 

I bought the following items before the online shop was closes temporaly:

 

-Torchic Trainer Set - Shirt

 

-Treecko Trainer Set - Jacket

 

Both item appear in my online profile but no in the game client. This was a problem by that time.

I write to ask if they could be sincroniced by the support or if the support could enable me to buy again the items on the online shop so they will sincronice properly.

 

Thanks in advance.

 

Note: the sinc problem between the online shop and game client is now solved (I bought other items and now works well).

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Mod_Turtle

Hello twinbee_12,

 

I recommend opening a ticket for this issue but clicking the support portal link in my signature. The support team will be able to investigate and credit you any missing items.

 

Thank you!

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