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Cards and Packs Vanishing


Moltres12345678

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Hi, 

So after recently logging into my account after reinstalling it on my new computer, I found out that on most occasions, when I enter my Collection section, every tab comes up with "No items found..." message, indicating all my cards and redeemed codes and unopened packs have been "deleted". Sometimes they reappear, but vanish after logging out and logging back in again. But, when playing a match, my decks have all the cards in them, but another problem sometimes occurs.

 

That issue is that the cards completely vanish  from the game when I use cards that re-shuffle them into the deck. What happens is that they enter a "void" in the centre of the screen and cannot be retrieved.

 

I hope this will be fixed soon.

 

Thanks.

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