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I Completed the Versus Ladder but NO Final Reward


K00LHUNTER

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I Completed the Versus Ladder but NO Final Reward

 

The Final reward as of Nov. 21, 2016 is "Ghetsis". I completed the versus ladder however, I didn't receive my Ghetsis card (Full art rare). Please see the pictures to support my claim. Can you please give me the reward that i suppose to have? I have done, reinstallation of app, clear cache, and still nothing happened. Please help.

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I submitted a support ticket two times. The first time i submitted, they tagged it as resolved with no real solution. So i submitted a second ticket, waiting for their solution.

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  • 2 weeks later...

I submitted the ticket on 23-Nov. Until now, its not solved. My "Ghetsis" card which they should give me is still not rewarded to me. Any chance of success to solve this issue?

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Have you checked your collection to make sure it is not there? There have been problems with the reward pop-up appearing, but the item should be in your collection.

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