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himehime

Can't update or uninstall

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himehime

Hiya,

 

I've done the latest update several times and I can't seem to access anything else, even after restarting my computer. I just keep getting the update screen.

 

So, I thought about deleting the game and its files and then reinstalling but I'm unable to uninstall the game from Programs and Features. I get "Could not access network location. Property. USER_PROFILE.

 

Can anyone help?

Thank you!

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Mod_Rowan

Hello,



 



If you haven't already, I would recommend reinstalling the game, or running the Refresher.exe program located in your installation folder (usually found in "%appdata%\Pokémon Trading Card Game Online" ).



 



If this situation will persist I'd suggest that you send a ticket into the support team so they can investigate this matter further. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question". Thanks for your patience, and good luck!

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