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Friend request - missing the obvious?


dabeez624

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Okay, so my 8 year old is off and running on PTCGO. I cannot friend him. I have done the obvious, I have tried every iteration of the social settings from the website. I have sent a request from my account to his, and the the "!" appears on his dashboard, but he cannot click on the friend tab. This account setup has been a nightmare of errors and problems that I have overcome by reinstalling and various workarounds, but I am at the end of my rope. Help!

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I suggest that you send a ticket into the support team so they can investigate this matter further, this issue might be caused by age restrictions placed on that account. To submit a ticket, simply click the link in my signature, sign in, and click "Ask a Question".

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there are settings on accounts, one of them could be blocking your ability to send a friend request or your child's ability to accept it. check all of the settings and try again if not send a ticket

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