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Tried opening PTCGO and it didn't load and closed itself. I re downloaded and everything. Please someone help asap.


DaBadBoss

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Tried opening PTCGO and it didn't load and closed itself. I re downloaded and everything. Please someone help asap.

Also filing support ticket.

Delete all ptcgo files from c drive and then reinstall it.

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Please follow the steps in this article to do a clean uninstall and reinstall http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=2241

 

Be sure to get the extra files that the above article calls out.

 

You might also want to make sure your video drivers are up to date.  More on that at http://support.pokemon.com/ics/support/KBAnswer.asp?questionID=1821

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