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Not receiving my rewards in versus mode.


Trainer2L3GIT

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Not receiving versus rewards in PTCGO. First I was supposed to get 3 steam siege packs and I never received them. I tried to log out to see if it would fix the problem and it didn't work. Finally I worked my way up to another reward which was 10 tournament tickets hoping I would receive it this time. Still nothing. Not sure what to do. I have spent a lot of time working towards the rewards and would like to receive them. It was working before but not its not giving me my rewards. 

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This happened at least once to me, but I think it was just one or two packs. I don't think it's happened since so it wasn't a consistent issue for me. I filed a question with support about that and another problem (not getting the Rallying Cry theme deck), but they only answered me about Rallying Cry, not the missing pack so I don't know what could have caused it to happen.

 

I'm relatively new here, so I don't really have an answer, just wanted to let you know it happened at least once to me as well and the issue seemed to correct itself.

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