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First Time redeeming booster pack prize suddenly missing


Sebasubeth

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The First time i redeemed a booster pack it seems that i got 2 boosters each of 2 different trade locked packs (although i forgot what type of packs that i got, i remembered clearly that it was 4). Then, i proceed to open one of the packs, and when i move on to the 2nd pack, an error notice comes up, saying that there is error that causes me unable to open the said packs, same thing happens to the other 2 packs. When i restarted the PTCGO client, the 3 packs went missing, while the 10 cards that i opened is still with me.

 

I am at a loss whether it is a bug or i wasnt supposed to get 4 packs....

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It's a bug that's been mentioned on the forums multiple times.  You got 1 of each, but it shows 2 of each.  And you obviously can't open packs you don't have.

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If you log back out and back in the "mystery" ones that the game tries to give you (but are not really there) will be cleaned up.  This bug is fixed in coming version 2.39.  Our apologies for the confusion.

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