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Troubles with boosters after the maintenace


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Hello admins,

Sorry for my bad english. When the server shut down for the maintenance the 9th september, i wanted to trade a full art lysander for six boosters and some pokemon ex (I forgot who they were apart one Vaporeon-ex...). Today, after this maintenance, boosters and pokemon-ex are still locked. When i open a booster, the looked booster remains. I tried a similar exchange (with another Vaporeon-ex and other pokemon-ex but not the same as the first trading try...) but when i obtained lysander full art, the looked boosters and one Vaporeon-ex are still locked. Can you help me ?

Thx for your work. Ptcgo is my favorite video game. 

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