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No verify E-mail


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I´m from Germany and before some days i created a Pokemon account.

Now I have to verify my E-Mail but i got no E-Mail. 

My real account is called xCookiesKeks (i can´t login because not  verify -.-)


So, what can I (We, me and my friend) do?

even this account get no E-mail...


Please Help :/

thank you in advance




Laura aka xCookiesKeks

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I'm sorry to hear that you are experiencing some trouble activating your account. It sounds like there may be a typo with the email address registered with your account, as this is typically what prevents activation emails from arriving.


However, I re-sent the activation email to the email that is registered with your account. Please allow up to 24 hours for that to arrive, and check your spam folder if it doesn't appear in your inbox. 


If you still have trouble, please submit a ticket by clicking the link to the support portal in my signature. Also, please note that it is against the Terms of Use to have more than one account. I recommend submitting a ticket to have the duplicate account removed. Our support team will help you as soon as possible.

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